Aftercare rule Number 1

Please do not expect too much too soon!

Remember that healing times vary with the type and position of the piercing, and can vary significantly from person to person depending upon a variety of factors such as lifestyle, movement and your overall health.

Please see the FAQ for more information. Please bear in mind for some piercings such as cartilage & surface piercings, can commonly take a year or more to fully heal! Please do not remove or replace the initial piercing jewellery until it is fully healed aside from returning to the studio at the time advised by your piercer for your essential downsize.

Please try to ensure a piece of jewellery is worn in the piercing for at least 12 months after it has healed, if jewellery needs to be removed for any reason, it is advisable to wear a retainer to ensure your piercing does not close up. Sleeping can be a real challenge for slow-healing piercings like ear cartilage. I recommend using a pillow with a hole in it to help you sleep on your side.

Things to expect from your piercing: Soon after the piercing, it may bleed if knocked. This is common and perfectly normal! Just apply some sterile gauze and pressure for a couple of minutes until the blood clots. For the first few weeks, expect the area to be red, swollen, tender, puffy & sometimes bruised. Expect the piercing to bleed on and off and secrete a sticky clear/white/pale yellow fluid throughout the healing process. This may form a crust once its dried. Many people mistake this fluid as a sign of infection – please don’t worry, its usually lymph which is completely normal and is a healthy part of the healing process. A green smelly fluid indicates infection.

General aftercare for all piercings Clean your piercing twice daily using salt water. Make sure your hands are clean before cleaning your piercing! Spray the solution onto a piece of clean lint free kitchen roll and ‘soak’ the piercing for a couple of minutes. Then use a clean cotton bud dipped in the solution to remove any ‘crusty’ bits of secretion that should now be nice and soft thanks to the soak. Pat dry with clean kitchen roll following cleaning. When cleaning, ensure any balls or attachments on your jewellery are tightened as they can come loose easily due to the natural movement of the area.

Downsizing my piercing: Almost all piercings are performed with a slightly too-long bar to allow for your body to have a good swell. This is a natural immune response and absolutely to be expected. Once the big swell has passed and you have wiggle-room on the bar, a downsize is essential to avoid irritation and complications during healing from excess mechanical movement. Book your downsize appointment on the website

How to sooth a piercing, increase the rate in which it will heal, and combat infection: All piercings (healed or healing) can benefit from a hot compress, here’s why: Hot compresses open capillaries and help lymphatic drainage. There’s pro’s and cons to every hot compress method, none are perfect and all have drawbacks, but these suggestions help more than they harm.

Reasons why hot compresses for your piercing may be desired or required:

• Its irritated / inflamed / sore
• Its got a fluid build-up
• Its taking a while to heal
• Its secreting more than usual
• You just want to increase comfort and speed up the healing process!

Hot compresses will soothe the area and draw out any trapped pollutants such as perfume or hairspray or everyday dust etc. It also opens up tiny blood vessels surrounding the piercing and helps fluid drain, feeling all together more comfortable. Hot dry compresses do work, but its difficult to make a hot dry compress at home without potentially contaminating your gauze or paper (microwaves are not clean environments, most people would put tissue on a plate to warm it up). Also this method is a two step process, as you must first clean your piercing to make sure there are no crusties present which would hurt the piercing during compressing.

Media

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I don’t! Any information given to us via the booking form is for internal purposes only.

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I only retain your information for as long as you are my customer, I don’t save your information after your appointment has ended.

Piercing Appointments

Any booking requests made via the website will not be adhered to unless confirmed by JenniBee Piercings via Phone Call, Text, Email or other Messaging Format such as WhatsApp. If you have requested an appointment via the booking form and haven’t received a confirmation message within 24 hours please feel free to contact JenniBee Piercings click here.

If you wish to cancel your appointment as a courtesy please do so 48 hours in advance.

JenniBee Piercings retain the right to cancel your appointment at any point and reserve the right to refuse service to anyone, for any reason at any point in time.

All clients must bring photographic ID to every appointment. Appointments booked for children under 16 require valid government-issued photo ID for both the child and the parent or legal guardian that is attending the appointment. Failure to bring photographic ID to your appointment will lead to a refusal of service.

All intimate piercings require an in-person piercing consultation and 24 hour cooling-off period. The studio has facilities that guarantee privacy and you may have a friend/partner in the studio during your appointment. The friend/partner must also bring Photo ID and be over the age of 18 for intimate piercings and over the age of 16 for all other piercings.

Payments

All payments for piercings, accessories and jewellery are to be paid at the start of your appointment or before receiving your item.

Cash and card payments are accepted, although cash is preferable as card transactions may incur a small additional charge.

No cash is kept at the studio over night and is kept in a time-locked safe that is emptied sporadically, numerous times daily!

Jewellery Terms and Conditions

All jewellery purchased in studio is non-refundable and nonexchangeable. This includes jewellery purchased for initial piercings, jewellery purchased for healed piercings, and all jewellery purchased in-studio to be installed at home. This is to meet my strict hygiene protocols and is a part of UK law.

For strict hygiene purposes, jewellery cannot be tried on. Once jewellery has been fitted, it cannot be used on any other clients and therefore must be paid for by the client it is fitted to. JenniBee Piercings is not responsible for jewellery that does not aesthetically suit the wearer.

Jewellery purchased elsewhere and brought to the studio cannot be used for initial piercings under any circumstances. JenniBee Piercings reserve the right to not use or install externally sourced jewellery that does not meet the minimum standards of safety, even in healed piercings. This is at the discretion of JenniBee Piercings.

It is the clients responsibility to make sure the jewellery is secure and tight by checking their items on a weekly basis. How to maintain jewellery is explained to each client, and information is also available in the aftercare leaflet you receive during your appointment. Lost jewellery is the responsibility of the client and will not be refunded or replaced by JenniBee Piercings.

Refunds/Exchanges

All items are non-refundable and non-exchangeable.

Exchanges are only available for faulty items or manufacturer defects. Faulty items must be reported within 7 days of you receiving your items. This does not cover mistreatment or loss of jewellery.

Any rare manufacturer defects are the responsibility of the manufacturer. JenniBee Piercings will provide the manufacturers contact details upon request.

Custom Orders – Jewellery/Accessories

JenniBee Piercings can order jewellery and accessories for you if you have a specific aesthetic in mind.

You must pay for your jewellery/accessory before I place your order. All ordered items are non-refundable and non-exchangeable once you have left the studio with the item in hand.

Orders take 3 – 5 working days to be delivered and will only be delivered to JenniBee Piercing Studio.

If ordered jewellery is incorrect, items can be refunded or exchanged given you have not left the studio – 1f Brown Street North, Leigh WN7 1BU.

JenniBee Piercings cannot be held responsible for items damaged during at-home installations. Refunds or exchanges will not be offered for any items damaged beyond repair during attempts to install outside of the studio. Jewellery may be repaired at the cost of the client.

Any item that is damaged or faulty from the manufacturer will be refunded or exchanged, assuming the customer has not left the studio.

All delivery times are merely estimates. I can advise on how long an order may take to arrive, however this is only an estimation as delivery times can fluctuate at any stage. Delivery times are entirely out of the control of JenniBee Piercings. Refunds are not available for items that take longer than the initially requested estimated time.

Photographs are the most accurate representation of the jewellery or gemstones ordered, however slight variations between pieces are possible.

JenniBee Piercings is not responsible for jewellery that does not fit or suit the customer, if a custom piece is not to your liking upon viewing then JenniBee Piercings will provide the manufacturers contact details.

All item specifications are the responsibility of the customer.